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    "slug": "right-of-withdrawal-and-returns",
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        "rendered": "Right of withdrawal and returns"
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        "rendered": "<h2 class=\"wp-block-heading\">Important Information \u2013 Cancellations &amp; Returns<\/h2>\n\n\n\n<p>Under the <strong>Consumer Contracts Regulations 2013<\/strong> (UK) and equivalent EU consumer rights legislation (for Portuguese and EU customers), you have the right to cancel your purchase and return unused, fault-free items within <strong>14 days<\/strong> from the day after you receive your order.<br>Please note: you are responsible for the cost of return postage.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Uncollected Orders<\/h3>\n\n\n\n<p>If you do not collect your order from the delivery point, the right to cancel does not apply.<br>In such cases, an administrative and handling fee of <strong>\u20ac25<\/strong> will be deducted from your refund to cover return and processing costs.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">How to Cancel Your Purchase<\/h3>\n\n\n\n<p>To start a return, email us at <strong><a>info@electromove.pt<\/a><\/strong> with the following details:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your full name<\/li>\n\n\n\n<li>Order number<\/li>\n\n\n\n<li>Telephone number<\/li>\n<\/ul>\n\n\n\n<p>We will then provide detailed return instructions.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Important Return Conditions<\/h3>\n\n\n\n<p>To qualify for a full refund:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The item must be in <em>as-new<\/em> condition, unused, and returned in its original, undamaged packaging.<\/li>\n\n\n\n<li>You must keep and provide proof of postage (e.g., a receipt or tracking number).<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Deductions for Loss of Value<\/h3>\n\n\n\n<p>If the returned item or packaging is not in acceptable condition, we may deduct an amount from your refund to reflect any loss in value.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Return Tips for a Smooth Process<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Open packaging carefully.<\/li>\n\n\n\n<li>Keep the product in its original condition until you decide to keep it.<\/li>\n\n\n\n<li>Think about how you would expect to receive an item yourself \u2014 this helps ensure your return will be accepted.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>At <strong>Eviz.net<\/strong>, we aim to make the return process as straightforward and transparent as possible.<br>If you have any questions, please contact us at <strong><a>info@e<\/a><\/strong>lectromove.pt.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><\/p>",
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